FAQs

If you have any questions about Sox Footwear's technology, delivery or becoming a stockist.

Orders & Shipping

Below are some common questions about orders & shipping.

Do you offer free shipping?

We offer free shipping on 2 pairs or more via our online store.

How long does delivery take?

It ranges between 2-5 working days. We usually send the package within the day of when the order was placed, unless it’s a weekend, then we send it on Monday.

Which size should I order?

We have the following sizes available on our store

  • S for size 12 UK (kids) – 3UK shoes
  • M for size 4UK - 7UK shoes
  • L for size 8UK - 12UK shoes
  • XL for size 12UK+ shoes
I ordered the wrong size, what do I do?

Send us an email at info@soxfootwear.ae

Get Involved

Questions about partnerships with Sox Footwear

I want to become an ambassador, how does it work?

If you want to be part of the Sox Crew, please pop us a message on any of our social media channels. We’re always scouting for new upcoming stars to join the crew.

I want to become a stockist, where do I start?

Wow, this is so cool! We would love to be in your shop. Please send us an email at info@soxfootwear.ae or apply online on our B2B platform.

Didn’t find your answer?

Don't hestitate to contact us